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Self-Care For a Life Unbound:
LIFE STRATEGY | Books | The UNBOUND CLUB

Refund Policy of The Goal Minding Co., LLC

Last Updated: 10/01/2023

We value our clients and aim to provide the highest quality of life coaching services. We understand, however, that there may be instances where our services may not meet your expectations. Our refund policy is designed to be fair and transparent to both parties.

1. Appointment Cancellation and Rescheduling:

  • Clients may reschedule or cancel appointments with a 48 hours notice without incurring any charges.
  • Appointments missed or cancelled within 48 hours of the scheduled time will be charged 75% of the service fee.

2. Refund Requests:

  • Refund requests should be made in writing via email to contact@pagancoss.com within 14 days of the service being rendered.
  • Refunds will be considered on a case-by-case basis, and decisions will be made at the discretion of The Goal Minding Co., LLC.

3. Service Packages:

  • For purchased service packages, refunds will only be issued for unused sessions, minus any discounts applied to the package deal.
  • The refund amount for unused sessions will be calculated based on the standard rate of individual sessions.

4. Refund Processing:

  • Approved refunds will be processed within 10 business days and will be credited to the original payment method used.
  • Please allow up to 10 business days for the refunded amount to appear in your account.

5. Exceptions:

  • The Goal Minding Co., LLC reserves the right to deny refund requests in cases of client non-compliance, missed appointments, or if the services have been rendered as agreed upon.

6. Contact:

  • For any questions or concerns regarding our refund policy, please contact us at contact@pagancoss.com.

Acknowledgment and Agreement:

  • By purchasing our services, you acknowledge that you have read, understood, and agree to be bound by this refund policy.

Modifications:

  • The Goal Minding Co., LLC reserves the right to modify this refund policy at any time. Any modifications will be posted on this page, and it is the client’s responsibility to review the refund policy regularly.

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